The complete legal documents for Najato.cz. Choose a document on the left. The text is a template — we recommend a review by your lawyer before going live.
These terms govern the use of the Najato.cz web application. By creating an account or using the service, you agree to them. If you do not agree, please do not use the service.
The service is operated by a self-employed individual (sole trader):
Najato.cz is a web application for managing long-term property rentals — it lets you record properties and units, tenants, leases, payments and meter readings, and generate related documents. The service is provided “as is”, in its currently available form.
Najato.cz is a software service for managing and advertising property rentals. It does not provide real-estate brokerage within the meaning of Act No. 39/2020 Coll., does not act on the user’s behalf in concluding leases, and does not take any commission from concluded lease contracts.
When using the service you undertake in particular:
The data you enter into the service remains yours. You grant us only a limited licence necessary to operate the service (to store, back up and display the data to you). You are responsible for the lawfulness of the content you enter, including personal data of tenants and other individuals and the existence of an appropriate legal basis for its processing (see the Privacy Policy).
The basic scope of the service is provided free of charge. Beyond that we offer a paid Najato Pro subscription, billed according to the number of active (rented) units; the first few units are free. The current pricing and the total amount for the chosen billing period (monthly or yearly) are always shown to you in the app before you place a binding order.
Payments are processed by the payment service provider Stripe; you enter your card details directly with Stripe and the operator does not store them. The subscription is concluded for the chosen period and renews automatically until you cancel it. You can cancel at any time in the app or in the subscription management — cancellation lets the already-paid period run out and the subscription does not renew again.
The following provisions apply to users who are consumers, i.e. who do not order the subscription in the course of their business activity. The Najato Pro subscription is concluded by distance means (over the internet), and as a consumer you therefore have the right to withdraw from the subscription contract within 14 days of its conclusion, without giving any reason.
You may withdraw by any unambiguous statement sent within that period to podpora@najato.cz; you may also use the model withdrawal form under Czech Government Decree No. 29/2023 Coll. (Instructions on the right of withdrawal). In addition, you can cancel a paid subscription at any time directly in the app.
The Najato Pro subscription unlocks the paid features immediately upon activation. By confirming (ordering) a paid subscription you expressly request that provision of the service begin immediately, i.e. before the 14-day withdrawal period expires, and you acknowledge that once the service has been fully provided your right to withdraw ceases in accordance with Section 1837 of the Civil Code.
If you withdraw after provision of the service began at your express request, you will pay us a proportionate part of the agreed price corresponding to the service provided up to the moment of withdrawal (Section 1834 of the Civil Code). We will refund the remaining part of the price already paid without undue delay, no later than 14 days after withdrawal, using the same means of payment you used, unless agreed otherwise.
We strive for high availability but do not guarantee uninterrupted or error-free operation. We may temporarily limit the service for maintenance, updates or other operational reasons.
The service is provided as a digital service within the meaning of Section 2389a et seq. of the Civil Code. We undertake to provide the service in the agreed and customary quality and, for the duration of its provision, to supply the updates necessary to keep it functional and secure.
If the service is defective, report it to podpora@najato.cz or via the Support section in the app (type “Bug”). We will assess the defect without undue delay and remedy it within a reasonable time. If you are a consumer, you have the rights arising from defective performance under the Civil Code; these rights are not affected by the limitation of liability below.
The service lets you send reminders, settlements, receipts and other messages to tenants and other people by e-mail. The sender of any such message is always you; the operator is merely a technical means of transmission.
You are responsible for the content of the message, for the correctness of the recipient and for its legal effects, including whether the message is sent on justified grounds. The operator does not guarantee delivery of a message, its timing, or the ability to prove delivery; sending a message from the service does not constitute service of process or delivery within the meaning of the law.
Sending a message from the service does not constitute delivery within the meaning of the law. Many acts relating to a lease take legal effect only upon delivery to the other party — in particular a notice of termination, a notice that the lease has ended, a demand to remedy a breach, a utility settlement, a payment demand and a withdrawal from contract.
For such acts you must arrange demonstrable delivery by your own means — in particular by registered mail with proof of receipt, through a data box (datová schránka), by handing the document over in person against signature, or by an electronic method the parties have expressly agreed in the contract.
The operator does not guarantee delivery of a message sent from the service, its timing, or the ability to prove delivery, and is not liable for consequences arising from a document not being delivered or not being delivered in time.
The electronic signature feature attaches a simple electronic signature within the meaning of Regulation (EU) No 910/2014 (eIDAS). It is not an advanced or qualified electronic signature, and the operator is not a trust service provider.
Article 25 of the eIDAS Regulation guarantees only that an electronic signature shall not be denied legal effect and admissibility as evidence solely because it is in electronic form. What evidential weight to give the signature is assessed by a court in the specific case; the operator does not verify the identity of signatories beyond the technical data recorded by the service.
Where a legal provision or an agreement between the parties requires written form with a different type of signature, an officially certified signature, or another form of legal act, the service does not substitute for it.
The service compiles the basis for a utility settlement from the data you enter (supplier invoices, meter readings and the agreed advance payments) and displays, for information only, the deadlines arising from Act No. 67/2013 Coll.
The operator does not warrant that the resulting settlement is a “proper” settlement within the meaning of that Act, that the chosen allocation method matches your agreement with the tenant or the rules of Decree No. 269/2015 Coll. for the particular building, or that the displayed deadlines are complete in your specific case.
Determining the billing period, the allocation method, the required contents of the settlement, its delivery to the recipient of services, the provision of supporting documents and the handling of any objections raised remain your responsibility. Failure to meet these duties carries a penalty under Section 13 of Act No. 67/2013 Coll.
The recommended rent, the price range, comparable offers and forecast consumption are statistical estimates calculated from the data you enter and from general rates based on location, layout and amenities. They serve as an indicative aid.
They are not an expert opinion or a valuation of property within the meaning of Act No. 151/1997 Coll. or Act No. 254/2019 Coll., and the operator does not act as an expert or a valuer. The operator does not warrant that the stated rent is achievable on the market, nor that actual consumption will be close to the estimate.
These outputs are not investment, financial or other professional advice and may not be treated as a basis for deciding on the purchase, sale or financing of a property.
The operator does not provide tax advice within the meaning of Act No. 523/1992 Coll., nor does it keep your accounts or tax records. Overviews of costs, revenue and returns, and any suggested classification of expenditure, are a record-keeping aid.
The operator does not warrant that an expense is tax-deductible or correctly classified — in particular the distinction between a repair and a technical improvement under Section 33 of Act No. 586/1992 Coll., on income taxes — nor that outputs comply with the rules on accounting (Act No. 563/1991 Coll.) and on value added tax (Act No. 235/2004 Coll.).
You should obtain a tax and accounting assessment of your specific case from a tax adviser or accountant; you remain responsible for the accuracy of your tax returns and financial statements.
Listings, photographs, descriptions and other content published through the service, including the public rental offers on the operator’s website, are created and published by you. You are responsible for their truthfulness and completeness, for the rights to the photographs, and for compliance with the law — in particular the duty to state the energy performance of the building under Act No. 406/2000 Coll. and the prohibition of discrimination in access to housing under Act No. 198/2009 Coll.
The operator does not systematically review user content in advance and stores it within the meaning of Section 5 of Act No. 480/2004 Coll. Publication of the content, how long it stays published, and any outcome of the listing (in particular finding a prospective tenant or concluding a lease) are not guaranteed. The operator is not liable for the conduct of prospective tenants who respond to a listing.
The operator may remove or disable access to content and restrict access to the service where the content is unlawful or in breach of these terms. We will inform the affected user of any such measure and of its grounds.
If you believe that content available in the service is illegal, report it to podpora@najato.cz. In your report, include a link to the content in question, a sufficiently substantiated explanation of why you consider it illegal, and your contact details; also state whether you submit the report in good faith and that the information in it is complete and accurate.
We will assess the report without undue delay, diligently and in a non-arbitrary manner. We will notify the reporting party of receipt of the report and of our decision, and we will give the affected user the reasons for any restriction of content together with information on how to contest it.
The same address serves as the single point of contact for communication with users, the authorities of Member States, the European Commission and the European Board for Digital Services; communication takes place in Czech or English.
The operator backs up data to the extent customary for operating the service, but does not guarantee any particular backup interval, recovery time, or the completeness of restored data.
We recommend that you regularly make your own copy of your data — an export is available under Profile → Privacy. For data needed to meet statutory duties, in particular contracts, settlements and accounting records, treat your own copy as essential.
The service runs on infrastructure and services of the third parties listed in the Privacy Policy (in particular the hosting provider, storage, e-mail gateway and payment service provider). An outage, restriction or discontinuation of their services may temporarily limit availability.
Features marked in the application as upcoming, trial or experimental are made available for you to try in their currently available state. They are not part of the agreed characteristics of the service and the operator may change, restrict or withdraw them at any time.
Verify their outputs with extra care and do not use them as the sole basis for acts with legal effect. A consumer’s rights arising from defective performance are not affected.
The subject of performance is access to a software tool for recording and managing rentals. It is not the provision of legal, tax, accounting, expert or investment services, an assessment of your specific case, or any warranty that an output of the service will be legally correct, complete, up to date or suitable in a given situation. The subscription fee is payment for access to the software, not for providing information or advice.
The operator is not an attorney or other person authorised to provide legal services (Act No. 85/1996 Coll.), a tax adviser (Act No. 523/1992 Coll.), an accountant, an expert or a valuer (Act No. 151/1997 Coll., Act No. 254/2019 Coll.), a real-estate broker (Act No. 39/2020 Coll.), a payment institution, an account information service provider, a trust service provider under the eIDAS Regulation, a property manager, or a debt collector.
Contract and other document templates are samples intended for individual adaptation. Automatically produced calculations, suggestions and estimates — in particular utility settlements and allocation keys, rent schedules, deposit interest, recommended rent, consumption forecasts, payment matching, data extraction from documents and the tax classification of expenses — are an aid to your decision-making.
You must check every output of the service before using it towards a third party or a public authority, verify its accuracy and compliance with the law, and consult a professional in case of doubt. Failure to do so will be assessed as your contributory fault under Section 2918 of the Civil Code.
You are responsible for the completeness and accuracy of the data you enter, for decisions made on its basis, and for meeting your own statutory duties — in particular the requirements, deadlines and delivery of utility settlements and notices of termination, stating the energy performance of the building in a listing, the prohibition of discrimination when selecting a tenant, and the lawfulness of processing the personal data of third parties.
Alerts, reminders and summaries shown by the service are informative and are derived solely from the data you enter. The operator is not liable for whether they are displayed, sent or timely; monitoring statutory and contractual deadlines remains your responsibility.
If you use the service in the course of your business activity, the operator compensates harm up to whichever is higher of: (i) the total subscription fees paid in the twelve months preceding the harm, or (ii) CZK 10,000; in such a case the operator does not compensate lost profit or indirect and consequential harm. This provision does not apply to a user who is a consumer or a weaker party.
Nothing in these terms excludes or limits liability that cannot be excluded or limited under the law — in particular liability for harm caused intentionally or by gross negligence, for harm to a person’s natural rights and for any harm to a weaker party (Section 2898 of the Civil Code), a consumer’s rights arising from defective performance and to compensation for harm under mandatory provisions, and liability under the legislation on liability for damage caused by a defective product.
You may close your account at any time. The operator may restrict or terminate access to the service in the event of a breach of these terms or of the law. After termination, we handle your data in accordance with the Privacy Policy.
We may update these terms. The current version is always available on this page; we will notify you of material changes. By continuing to use the service after the changes take effect, you agree to the new version.
These terms and the relationships arising from them are governed by the law of the Czech Republic, in particular Act No. 89/2012 Coll., the Civil Code. Any disputes fall under the jurisdiction of the courts of the Czech Republic. If you are a consumer, you have the right to out-of-court resolution of a consumer dispute through the Czech Trade Inspection Authority (www.coi.cz).
For questions about these terms, contact us at podpora@najato.cz.
Questions about the terms, privacy, or exercising data subject rights can be sent to our contact. We respond within 30 days at the latest.