Legal information

Terms, Privacy & GDPR

The complete legal documents for Najato.cz. Choose a document on the left. The text is a template — we recommend a review by your lawyer before going live.

Operator: Jakub Houžvička – Najato.cz, IČO 737 59 210
Documents
Contact

Privacy Policy

Effective from 28 August 2026

This policy describes what personal data we collect when you use Najato.cz, the purposes for which we process it, how long we keep it, and what rights you have. Processing is carried out in accordance with Regulation (EU) 2016/679 (GDPR) and Czech Act No. 110/2019 Coll. on personal data processing.

1. Data controller

The controller of your personal data is a self-employed individual (sole trader):

Name: Jakub Houžvička – Najato.cz
Company ID (IČO): 737 59 210
Registered address: M. Koněva 120, Jičín, Czech Republic
Contact e-mail: podpora@najato.cz

No Data Protection Officer (DPO) has been appointed, as the nature and scope of processing does not require it. For data-protection matters, contact us at podpora@najato.cz.

2. What data we process

Depending on how you use the service, we process in particular:

Account data: name, e-mail address, password (stored only as a cryptographic hash), chosen language and any consents granted.
Sign-in data via Google or Apple: name, e-mail, a unique account identifier and, where applicable, a profile picture.
Data you enter into the app: properties and units, tenants and their contacts, leases, payments and meter readings. This data may contain personal data of third parties (see “Data about tenants and other persons”).
Operational and technical data: IP address, browser and device information, access logs, sign-in timestamps and which day you used the app, and sign-in cookies necessary for the service to function.

3. Purposes and legal bases

Providing the service and managing your account — legal basis: performance of a contract (Art. 6(1)(b) GDPR).
Securing the service, preventing misuse, resolving disputes and internal operational statistics (e.g. how many users use the service on a given day) — legal basis: legitimate interest (Art. 6(1)(f) GDPR).
Sending news and tips by e-mail — legal basis: consent (Art. 6(1)(a) GDPR), where given; you may withdraw consent at any time.
Compliance with legal obligations (e.g. accounting and tax, if they arise) — legal basis: legal obligation (Art. 6(1)(c) GDPR).

4. Data about tenants and other persons

Data about tenants and other third parties that you enter into the app is processed by us as a processor on your behalf — you are the controller of that data. You are responsible for having an appropriate legal basis for its processing and for duly informing those individuals. On our side, processing takes place only to the extent necessary to provide the service and according to your instructions; the processing terms are set out in the “Data Processing (GDPR)” document.

5. Recipients and processors

We do not share personal data with third parties for their own purposes. However, we use vetted processors that provide us with sub-services:

Stripe — payment processing and subscription management (Stripe Payments Europe, Ltd., Ireland; for certain operations also Stripe, Inc., USA). You enter your card details directly with Stripe; we do not store the full card number, only its last four digits for your reference.
Brevo (Sendinblue) — sending transactional and, where applicable, marketing e-mails (Sendinblue SAS, France).
Google and Apple — identity verification when signing in with those accounts (OAuth).
Google (Google Ireland Limited, Ireland) and Seznam.cz, a.s. (Czech Republic) — traffic measurement and ad targeting on the marketing website (Google Analytics 4, Google Ads, Sklik), only with your consent — see “Cookies and local storage” below.
Cloudflare — content delivery, traffic protection and storage of uploaded files such as listing photos and document attachments (Cloudflare, Inc., USA).
Hosting and database provider: Railway (Railway Corporation, USA) — running the app and database; data is stored in a data center in the EU (Amsterdam, Netherlands).

We have data-processing agreements under Article 28 GDPR in place with all of our processors. Data is processed primarily within the EU/EEA.

Processors established in the United States (Stripe, Cloudflare, Railway) may involve a transfer of personal data to a third country. For Stripe and Cloudflare such transfers are covered by the European Commission's adequacy decision under the EU-U.S. Data Privacy Framework, to which they are certified; in all cases they are additionally covered by standard contractual clauses under Article 46 GDPR. Railway stores data in a data center in the EU (Amsterdam). We will provide a copy of the safeguards used on request.

6. Retention period

We keep personal data only for as long as necessary for the given purpose. Indicative retention periods:

Your account and the data you enter into it: for as long as the account exists; after it is closed we erase or anonymise it within a reasonable period (the account is first deactivated and permanently deleted after a grace period).
Accounting records (invoices): for the statutory archiving period (as a non-VAT payer, 5 years); after it expires we remove the personal data from them.
Data about tenants and other persons: for the period you, as their controller, determine (typically for the duration of the lease and a reasonable time thereafter).
Prospective tenants (leads): for the selection period and a short time afterwards.
Operational and access logs: typically 6–12 months.

You can also request erasure earlier — see your rights.

7. Your rights

In relation to your personal data you have the right to:

access your data and obtain a copy,
rectify inaccurate data and complete incomplete data,
erasure (the “right to be forgotten”),
restrict processing,
data portability,
object to processing based on legitimate interest,
withdraw a granted consent at any time (withdrawal does not affect the lawfulness of prior processing).

You can exercise some of your rights directly in the app: under Profile → Privacy & data you can download a machine-readable copy of your data (export), correct your details, or close your account. After closing, the account is first deactivated and permanently deleted after a grace period; until then it can be restored.

You can also exercise your rights at podpora@najato.cz. You also have the right to lodge a complaint with the supervisory authority — the Office for Personal Data Protection (Úřad pro ochranu osobních údajů), Pplk. Sochora 27, 170 00 Prague 7, Czech Republic, www.uoou.cz.

8. Cookies and local storage

We use only strictly necessary (technical) cookies required for sign-in and session persistence. In your browser’s local storage we keep your preferences, such as the chosen language. We do not use third-party advertising or analytics cookies that would require consent.

To measure traffic we use Cloudflare Web Analytics. It uses no cookies and no browser fingerprinting, stores nothing on your device and does not track you across websites. It processes only aggregated visit data (the page visited without URL parameters, the referring source, device type and approximate country). This data does not allow us to identify you, so no consent is required; the legal basis is our legitimate interest in improving the service.

On the marketing pages of the website (e.g. najato.cz, the Guides section, the public Rentals listing and the Help Center) we additionally use — only if you consent via the cookie banner — Google Analytics 4, Google Ads and Sklik (operated by Seznam.cz, a.s.) to measure traffic and target advertising. These services store cookies in your browser and may track you across websites. The legal basis is your consent (Art. 6(1)(a) GDPR); none of these scripts load until you give it. You can withdraw consent at any time via the “🍪” icon in the bottom-left corner of the page. These scripts are not loaded in the signed-in app; the only exception is a one-off message confirming a completed registration (a so-called conversion event), and only if you gave consent before registering.

Transfers of data to Google (Google Ireland Limited, Ireland, or Google LLC, USA) and Seznam.cz, a.s. (Czech Republic) to a third country may therefore occur; for Google this is covered by standard contractual clauses under Article 46 GDPR.

9. Security

We take appropriate technical and organisational measures to protect your data: passwords are stored only as a cryptographic hash, data is transmitted over an encrypted connection (HTTPS), and access to data is limited to what is necessary.

10. Changes to this policy

We may update this policy; the current version is always available on this page. We will notify you of material changes by appropriate means. The effective date is shown in the header.

11. Contact

For any questions about personal data protection, contact us at podpora@najato.cz.